Privacy Policy

Last updated: 22 October 2026

This policy explains what information GLOWWIX (“we”, “us”) collects when you use our business accounting service, why we need it, and the choices you have. By creating an account you agree to this policy.

1. Information we collect

• Account details: your name, email address, phone number (if you give it) and a securely hashed version of your password. We never store your password in readable form.
• Business records you enter: business name, partners and team members, profit shares, income, expenses, invoices, bills, payments, notes, and any receipt images or PDFs you upload.
• Security and usage information: sign-in sessions, failed sign-in attempts and your IP address (used to block password guessing), and the date and author of changes inside a business.
• Payment information: the date and amount of plan payments and any reference you send us (for example a JazzCash or bank transaction ID). We do not collect or store card or bank login details.

2. How we use it

• To provide the service: show your business records to the people you have given access to.
• To keep accounts secure: sign-in, 2-step login, password reset and abuse prevention.
• To send service emails: email verification, password reset and account notices.
• To manage your plan: free trial, payment records and renewal reminders.
• To respond when you contact us for support.

We do not sell your information and we do not use your business records for advertising.

3. Who can see your business records

Each business is kept separate. Inside the app, your records are visible only to the members of your business, according to the permissions the business owner gives them. Our platform administration screen shows only each business’s name, owner contact details, team size and plan status, not its financial records.

Our technical staff may access stored data only when it is necessary to operate, secure, back up or repair the service, or when required by law.

4. Service providers

The service runs on a private server we rent from Hostinger, where your records and receipt files are stored. We use an email delivery provider to send account emails. These providers handle information only to provide their services to us. The server, and your data, may be located outside Pakistan.

5. How we protect it

Connections are encrypted (HTTPS). Passwords are salted and hashed, sessions expire, and sign-in attempts are limited. Owners can turn on 2-step login. No system is perfectly secure, so please use a strong password that you do not use anywhere else, and keep your recovery codes safe.

6. How long we keep it

We keep your account and business records while your account exists, including when a business is read-only after a trial or plan ends, so you do not lose your history. Financial records are kept with their correction history because changing or deleting past entries would make the accounts unreliable. You can ask us to delete a business or your account; we will do so within a reasonable time unless the law requires us to keep it. Backups are overwritten on a rolling basis.

7. Your choices

• You can view and export your business records from the Reports page.
• You can update your name, phone number and password, and turn 2-step login on or off.
• You can ask us for a copy of your personal information, to correct it, or to delete it.

8. Cookies

We use one essential cookie to keep you signed in. We do not use advertising or tracking cookies. The installed app may store basic files on your device so it opens faster; it does not store your financial records offline.

9. Children

The service is for businesses and is not intended for anyone under 18.

10. Changes to this policy

If we make important changes, we will update the date above and tell account owners by email or inside the app.

11. Contact

For privacy questions or requests, contact us by email hafizfarakh107@gamil.com or WhatsApp 03124280338.